Adobe Stock tricolor lowerthirds doesn't work...

[Rob Hamilton III]

How do I go about getting a refund? $20 for nothing... anyone have any idea?

[Just Shoot Me · Accepted solution]

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck

[Rob Hamilton III]

Thanks!