Adobe Stock vector image quality problem

New Here ,
Nov 26, 2018

Copy link to clipboard

Copied

While this may seem a petty thing, i just was very angry about a vector image (AdobeStock_112205286) i just licensed and downloaded. The lines in this so called vector image are baked into pixel data and in the vectorised text there is an annoying typo.

This is not what I expect from a company like Adobe.
Please make some quality checks with the stock material you sell and implement a system to flag lemon content like this.


Someone else had a experience like that?

Hi there,

We have checked the file at our end and can confirm that the vector file contains a raster image as a background (the blue part and the grey lines). Although the typo in the file can be corrected since it is a vector file.

However, I am adding an image credit to your account so that you can use it against a different asset.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

107

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Stock vector image quality problem

New Here ,
Nov 26, 2018

Copy link to clipboard

Copied

While this may seem a petty thing, i just was very angry about a vector image (AdobeStock_112205286) i just licensed and downloaded. The lines in this so called vector image are baked into pixel data and in the vectorised text there is an annoying typo.

This is not what I expect from a company like Adobe.
Please make some quality checks with the stock material you sell and implement a system to flag lemon content like this.


Someone else had a experience like that?

Hi there,

We have checked the file at our end and can confirm that the vector file contains a raster image as a background (the blue part and the grey lines). Although the typo in the file can be corrected since it is a vector file.

However, I am adding an image credit to your account so that you can use it against a different asset.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

108

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 26, 2018 0
Adobe Employee ,
Nov 26, 2018

Copy link to clipboard

Copied

Hi there,

Sorry to hear that you are facing issues with an Adobe Stock file.

Let me get this file checked from the product team. I will update this thread as soon as I hear from them. Appreciate your patience.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 26, 2018 0
Adobe Employee ,
Nov 27, 2018

Copy link to clipboard

Copied

Hi there,

We have checked the file at our end and can confirm that the vector file contains a raster image as a background (the blue part and the grey lines). Although the typo in the file can be corrected since it is a vector file.

However, I am adding an image credit to your account so that you can use it against a different asset.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 27, 2018 0
New Here ,
Nov 29, 2018

Copy link to clipboard

Copied

Hi there,

Thank you for the quick refund!

Of course any file can be edited, but it takes valuable time to fit in a missing letter in the right font type and size into a vectorised text.

Would be nice if Adobe was doing whatever to weed out any subpar content.

Thanks for considering.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 29, 2018 0
Adobe Employee ,
Nov 29, 2018

Copy link to clipboard

Copied

You are welcome!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 29, 2018 0
Resources
Buy Adobe Stock
Getting Started