ai file opens but it is empty

New Here ,
May 19, 2020 May 19, 2020

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Hi,

I've just downloaded an .ai file from Adobe Stock (License), but when opening the file in Illustrator, there is nothing except this text: "This is an Adobe® Illustrator® File that was saved without PDF Content....."

I have checked the layers, there is nothing else. Also tried to open the file in Photoshop. It opens but it shows nothing but that text. How can it be solved? I use CS6, the file descrition says: type file: ai/eps, the file name: AdobeStock_335409955.ai

 

Thanks in advance,

Kamila

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Licensing, Plans and purchase, Troubleshooting

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Adobe Employee ,
Aug 14, 2020 Aug 14, 2020

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Hello,

I've reviewed this file and the licensed file opens as expected in latest version of Adobe Illustrator.

EBQ

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