All Credits are gone from my account

New Here ,
Nov 18, 2019 Nov 18, 2019

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I have been moved to A.Stock from Fotolia afte the aquisition and on there I had over 1800 credits. I've used some of that but still had left until yeserday over 1000... today I can see none

 

Please advise ? What's going on ?

 

dybowski

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Account management, Fotolia, Licensing

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Contributor ,
Nov 18, 2019 Nov 18, 2019

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Hello dybowski

 

All I can suggest is that you get in touch with support and explain the situation to them.

 

I hope you get it sorted soon

 

Good luck 

Chris

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New Here ,
Nov 22, 2019 Nov 22, 2019

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Well...

 

I was hoping that this the way it shall be sorted via here.... but obviously no response from Adobe side...

 

Thanks 

M

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