AM I a burglar Adobe stock?

New Here ,
May 20, 2021 May 20, 2021

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Hello,

 

Today a company from turkey wants to money a image from adobe stock. I use this image for my customer web site. 

 

Anybody claim an image adobe stock image? My customer see me like burglar. I do not remember when I purchase this image? I cannot find my account. Also, may be I use this image for free trial. I have 10 credits. 

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correct answers 2 Correct Answers

Adobe Employee , May 20, 2021 May 20, 2021
Hi @mehmet cem5E8C,  If I understand correctly, you've licensed an asset from Adobe Stock and now someone is claiming that you owe them for using using the asset. Please review the correct answer in this thread: https://community.adobe.com/t5/stock/abmahnung-eines-urhebers-trotz-korrekt-lizensiertes-bildmaterials/m-p/11825636#M57332

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LEGEND , May 20, 2021 May 20, 2021
You do, however, NEED to keep detailed records of the stock work you purchase, who you purchased it from, and the license terms. 

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Adobe Employee ,
May 20, 2021 May 20, 2021

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Hi @mehmet cem5E8C

If I understand correctly, you've licensed an asset from Adobe Stock and now someone is claiming that you owe them for using using the asset. Please review the correct answer in this thread: https://community.adobe.com/t5/stock/abmahnung-eines-urhebers-trotz-korrekt-lizensiertes-bildmateria...

 

EBQ

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LEGEND ,
May 20, 2021 May 20, 2021

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You do, however, NEED to keep detailed records of the stock work you purchase, who you purchased it from, and the license terms. 

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