Copy link to clipboard
Copied
Hello,
I just download a file. Unfortunately, when opened in AI shows graphics not related to what the preview shows.
Regards
Hi Sandra,
I apologize for the trouble. I tried to download the same file on my end and agree that the graphics of the licensed file is different than what appears in the preview.
I have added an image credit to your account so that you can license a different image instead.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards
Twarita
Copy link to clipboard
Copied
Hi Sandra,
I apologize for the trouble. I tried to download the same file on my end and agree that the graphics of the licensed file is different than what appears in the preview.
I have added an image credit to your account so that you can license a different image instead.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards
Twarita
Copy link to clipboard
Copied
I will follow up on this content. Thank you!
Copy link to clipboard
Copied
Thank You
Copy link to clipboard
Copied
You are welcome