Bad cropping on a white background picture

New Here ,
Jul 28, 2017

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Hello,

I bought some picture (#82092229) from a object on a white background.
I thought it was a studio shooting, but when I zoomed I discovered that it was already cropped. And poorly...

I'd like to choose another one, please

ThanksCapture d

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1 Correct Answer

Adobe Employee , Jul 28, 2017
twaritar3263062 Adobe Employee , Jul 28, 2017
Charlotte,I have credited an image to your account as a goodwill gesture so that you can license a different image instead.Let me know if that helps!Feel free to update this thread in case of any additional query.Regards,Twarita

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Adobe Employee ,
Jul 28, 2017

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Hi Charlotte,

I did license and downloaded the image number (82092229) and unfortunately did not encounter any issues as mentioned above.

Could you be more specific about the issue that you are facing?

Regards,

Twarita

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chaw AUTHOR
New Here ,
Jul 28, 2017

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Hi !

Thank you for your answer.

But I can’t hardly believe that you didn’t see how approximate the cropping was !!…

I think it ’s my fault : « cropping » should not be the appropriate word

I mean : « détourage » = the image-cutting (?)

I send you other captures : someone have already removed the white background, but, helas, without care : no feathering, angular.

I’m teaching photoshop, and this picture was for me a good exercise to practice (for my student).

It’s not possible withe such poor quality.

Thank you and sorry again for my english.

Le 28 juil. 2017 à 15:31, twaritar3263062 <forums_noreply@adobe.com> a écrit :

Bad cropping on a white background picture

created by twaritar3263062 <https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View the full discussion <https://forums.adobe.com/message/9731069#9731069>

Hi Charlotte,

I did license and downloaded the image number (82092229) and unfortunately did not encounter any issues as mentioned above.

Could you be more specific about the issue that you are facing?

Regards,

Twarita

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9731069#9731069 and clicking ‘Correct’ below the answer

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Adobe Employee ,
Jul 28, 2017

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Charlotte,

If you wish to zoom in this image and would want the image not to pixelate then I would recommend you to use .ai or .indd files as these are a vector based file format, however, JPEG is a raster based file format which would pixelate when zoomed in at a higher percentage.

Please let me know if this is the issue you were facing else correct me.

Regards,

Twarita

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chaw AUTHOR
New Here ,
Jul 28, 2017

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Ok,

I know the difference between pixels and vector, thank you…

I’m really surprise that you (= ADOBE = Photoshop = professional tools…) didn’t se where the problem is !…

How can I change the picture ? Inside your huge collection, it must not be so hard to find a good picture with white background…

Tank you

Le 28 juil. 2017 à 17:48, twaritar3263062 <forums_noreply@adobe.com> a écrit :

Bad cropping on a white background picture

created by twaritar3263062 <https://forums.adobe.com/people/twaritar3263062> in Adobe Stock - View the full discussion <https://forums.adobe.com/message/9731374#9731374>

Charlotte,

If you wish to zoom in this image and would want the image not to pixelate then I would recommend you to use .ai or .indd files as these are a vector based file format, however, JPEG is a raster based file format which would pixelate when zoomed in at a higher percentage.

Please let me know if this is the issue you were facing else correct me.

Regards,

Twarita

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9731374#9731374 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9731374#9731374

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Start a new discussion in Adobe Stock by email <mailto:discussions-community-stock@adobe-v8.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=5184>

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Adobe Employee ,
Jul 28, 2017

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Charlotte,

I have credited an image to your account as a goodwill gesture so that you can license a different image instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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