bad quality picture

Jul 27, 2017

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i bought a photo, i 'll like to make a Big Size (2m50 but the quality is very very very horrible, pixeliser ...

Hi Celine,

I got the image checked with the content team and I agree that quality of the image is not up to the mark.

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Sorry for the trouble you have faced.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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bad quality picture

Jul 27, 2017

Copy link to clipboard

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i bought a photo, i 'll like to make a Big Size (2m50 but the quality is very very very horrible, pixeliser ...

Hi Celine,

I got the image checked with the content team and I agree that quality of the image is not up to the mark.

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Sorry for the trouble you have faced.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Views

235

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Jul 27, 2017 0
Adobe Employee ,
Jul 28, 2017

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Hi Celine,

Could you please help me with the Image number you are facing trouble with so that I can further help you with the issue resolution?

Regards,

Twarita

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Jul 28, 2017 1
Jul 28, 2017

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thanks you for you feed back

the files is #123232637

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Celine,

Which application are you trying to use this image with?

Regards,

Twarita

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Jul 28, 2017 1
Jul 29, 2017

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photoshop &  indesign

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Jul 29, 2017 0
Adobe Employee ,
Jul 31, 2017

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I am checking this image with my content team please allow me some time.

Regards,

Twarita

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Jul 31, 2017 1
Adobe Employee ,
Aug 09, 2017

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Hi Celine,

I got the image checked with the content team and I agree that quality of the image is not up to the mark.

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Sorry for the trouble you have faced.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Aug 09, 2017 1
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