Best Practice? - Opening on one computer automatically opens on another.

Community Beginner ,
Dec 14, 2017

Copy link to clipboard

Copied

I was working from home, opening an Adobe stock photo in Illustrator for preview, and Illustrator automatically and simultaneously opened and was visible on the computer at work with the same image.

What do I need to do to prevent that from happening? Why is this happening?

Home = PC Desktop Windows 10

Work = PC Desktop Windows 7

It's one business license, 1 admin, 1 user > 2 computers.

Hi Sheila,

It's happening because you are signed into the Creative Cloud with the same Adobe ID on both of your machines. Another workaround if you don't want to sign out of the Creative Cloud on your other machine, is to save the file to a library and then view the library from within your application on your local system. The Open In feature is what triggers the application to launch on both systems. I know it's mildly annoying as I've encountered this many times while testing features on the Adobe Stock website.

EBQ

Views

166

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Best Practice? - Opening on one computer automatically opens on another.

Community Beginner ,
Dec 14, 2017

Copy link to clipboard

Copied

I was working from home, opening an Adobe stock photo in Illustrator for preview, and Illustrator automatically and simultaneously opened and was visible on the computer at work with the same image.

What do I need to do to prevent that from happening? Why is this happening?

Home = PC Desktop Windows 10

Work = PC Desktop Windows 7

It's one business license, 1 admin, 1 user > 2 computers.

Hi Sheila,

It's happening because you are signed into the Creative Cloud with the same Adobe ID on both of your machines. Another workaround if you don't want to sign out of the Creative Cloud on your other machine, is to save the file to a library and then view the library from within your application on your local system. The Open In feature is what triggers the application to launch on both systems. I know it's mildly annoying as I've encountered this many times while testing features on the Adobe Stock website.

EBQ

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 14, 2017 0
Adobe Community Professional ,
Dec 14, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 0
Community Beginner ,
Dec 14, 2017

Copy link to clipboard

Copied

Hi,

More details - when I was home browsing Adobe Stock and selected a photo to preview in Illustrator - that action launched Illustrator on my desktop at home since I did not start the photo browse from within the application. At the same time, without being monitored or assisted in any way, Illustrator simultaneously launched at work with the same preview file I had just selected. It was as if the computer at work was mirroring the my computer at home. They are not connected by any network.

I share an unrelated Adobe Suite license with another party (completely separate from the one described above). I have never had that problem. I am signed in with the one ID licensed for two users in this case. We (the two users) are able to work independently at the same time without any conflict.

I thought maybe the issue was that I needed to sign out of the work computer until I compared it with the other instance of use. Would the admin plus one user be considered two users? Can one be on one computer as admin and another computer as a user and not have it mirrored?

Thanks for help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 1
Adobe Employee ,
Dec 14, 2017

Copy link to clipboard

Copied

Hi Sheila,

It's happening because you are signed into the Creative Cloud with the same Adobe ID on both of your machines. Another workaround if you don't want to sign out of the Creative Cloud on your other machine, is to save the file to a library and then view the library from within your application on your local system. The Open In feature is what triggers the application to launch on both systems. I know it's mildly annoying as I've encountered this many times while testing features on the Adobe Stock website.

EBQ

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 1
Community Beginner ,
Dec 14, 2017

Copy link to clipboard

Copied

Thank you so much!!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 0
LEGEND ,
Dec 14, 2017

Copy link to clipboard

Copied

If it is simultaneously opening with no one there then it is nothing on Adobe's end. Adobe will never control your computer.

However, if you in fact meant that the same image was available on a computer elsewhere it is most likely that you are using the same Adobe ID for both computers and have the image in a library. If it is in a library it will be available on both computers.

Hope that helps. If not, perhaps you can provide more step by step details?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 1
Adobe Employee ,
Dec 14, 2017

Copy link to clipboard

Copied

Hi Sheila,

To prevent this you would need to sign out of the Creative Cloud on the machine that is not in use.

EBQ

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 1
Community Beginner ,
Dec 14, 2017

Copy link to clipboard

Copied

Thanks. I thought maybe that was the issue. I'll try it.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 14, 2017 0
Resources
Buy Adobe Stock
Getting Started