Biled for unused app

New Here ,
Jan 15, 2019 Jan 15, 2019

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Hello,

I was just billed for ADOBE STOCK but I don't use this app, I probably access the app by mistake.

Anyway, can I get my money beck?

Sándor B.

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 15, 2019 Jan 15, 2019
Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

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Adobe Community Professional ,
Jan 15, 2019 Jan 15, 2019

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Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jan 16, 2019 Jan 16, 2019

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Hi Sandor,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

Let me know if you still face issues.

Regards,

Sheena

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