Biled for unused app

New Here ,
Jan 15, 2019

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Hello,

I was just billed for ADOBE STOCK but I don't use this app, I probably access the app by mistake.

Anyway, can I get my money beck?

Sándor B.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

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Biled for unused app

New Here ,
Jan 15, 2019

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Hello,

I was just billed for ADOBE STOCK but I don't use this app, I probably access the app by mistake.

Anyway, can I get my money beck?

Sándor B.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

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Jan 15, 2019 0
Adobe Community Professional ,
Jan 15, 2019

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Adobe stock is not an app. It's a service where you can buy pictures and other assets to use with your projects. If you want to cancel, log in to your Adobe account and cancel.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jan 15, 2019 1
Adobe Employee ,
Jan 16, 2019

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Hi Sandor,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

Let me know if you still face issues.

Regards,

Sheena

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Jan 16, 2019 0
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