I have a problem, my client sent me a link to the image I should buy, I bought it and downloaded. It turned out that the link they sent me was copied from another image and they claim that it re-directs to the wrong image (that I bought).
It was supposed to go to the image #198220168 but instead it leads to the image #195313233 that I bought.
So, in short, is there any way we can switch the images? Please help.
Sorry to hear that.
Since you have bought a wrong image I have added 1 image credit to your account so that you can use it against a different asset.
Hope this helps!
Feel free to update this thread in case of any additional questions.
I just double clicked on a movie that was 4K and the payment went through . I only wanted HD. I bought the HD straight after. I will not use the 4K as it's too large for my needs. Please help