can I get my purchased licence printed

[core45]

I have to show a printed document of purchased licences to my client.

I can't find any option to print out a document that proofs that I actually purchased this particular photo.

[Sheena Kaul]

Hi Kornel,

I understand your query and the concern related to the proof of purchase.

The license history would really be a good option to show to your client as it captures all the details of the images/files that you have licensed.

You can login to your Adobe Stock account and on the Top right under your name you will find the License history section.

Let me know if that helps!

Regards,

Sheena

[core45]

This is not enough. In your portal you can do virtually anything. By purpose or by mistake. How can I proof in court that I really bought the picture when it disappears from your system?

[Sheena Kaul]

Please Contact Customer Care for this request.

[core45]

Why can't you answer me publicly? Is there anything to hide?

I think the others would like to know the answer too.

[core45]

Hi again, I'm waiting for your response. You don't have anything to hide, do you?
I know more people are interested in this subject.

Please respond.

[Sheena Kaul · Accepted solution]

Kornel, we won't be able to provide you any separate proof of purchase.

I am sorry I couldn't be much of help.

[core45]

Thank you for clarifying the matter.