Can't Access Stock.adobe.com

May 14, 2018

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Been trying to figure this out for a couple of days now... we can't seem to access the stock.adobe.com site. All 3 webs browsers (safari, chrome and firefox) are giving us "site not available" but when I go on my phone the adobe stock website works. Need Help!

Additional information... our company is running on macs (El Capitan)

Hi Chris,

Sorry to hear that. I would request you to try and add stock.adobe.com to your trusted website for your browser and try to use it. I have shared the steps below for adding a website to your trusted sites.

For Chrome:

Click the Chrome Menu icon on the far right of the Address bar.

Click on Settings, scroll to the bottom and click the Show Advanced Settings link.

Click on Change proxy settings (under Network)

Click the Security tab > Trusted Sites icon, then click Sites.

Enter the URL of your Trusted Site, then click Add.

Click Close > OK.

Also, request you to delete the cache and cookies from Chrome.

Let me know if the Stock website opens in Chrome after following the below-mentioned steps.

Feel free to update this thread in case you require further assistance.
Regards
Twarita

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Can't Access Stock.adobe.com

May 14, 2018

Copy link to clipboard

Copied

Been trying to figure this out for a couple of days now... we can't seem to access the stock.adobe.com site. All 3 webs browsers (safari, chrome and firefox) are giving us "site not available" but when I go on my phone the adobe stock website works. Need Help!

Additional information... our company is running on macs (El Capitan)

Hi Chris,

Sorry to hear that. I would request you to try and add stock.adobe.com to your trusted website for your browser and try to use it. I have shared the steps below for adding a website to your trusted sites.

For Chrome:

Click the Chrome Menu icon on the far right of the Address bar.

Click on Settings, scroll to the bottom and click the Show Advanced Settings link.

Click on Change proxy settings (under Network)

Click the Security tab > Trusted Sites icon, then click Sites.

Enter the URL of your Trusted Site, then click Add.

Click Close > OK.

Also, request you to delete the cache and cookies from Chrome.

Let me know if the Stock website opens in Chrome after following the below-mentioned steps.

Feel free to update this thread in case you require further assistance.
Regards
Twarita

Views

157

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 14, 2018 0
Adobe Employee ,
May 14, 2018

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Hi Chris,

Sorry to hear that. I would request you to try and add stock.adobe.com to your trusted website for your browser and try to use it. I have shared the steps below for adding a website to your trusted sites.

For Chrome:

Click the Chrome Menu icon on the far right of the Address bar.

Click on Settings, scroll to the bottom and click the Show Advanced Settings link.

Click on Change proxy settings (under Network)

Click the Security tab > Trusted Sites icon, then click Sites.

Enter the URL of your Trusted Site, then click Add.

Click Close > OK.

Also, request you to delete the cache and cookies from Chrome.

Let me know if the Stock website opens in Chrome after following the below-mentioned steps.

Feel free to update this thread in case you require further assistance.
Regards
Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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