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Can't cancel my free trial

New Here ,
Apr 13, 2020 Apr 13, 2020

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Hello,

I still see "You’ll be able to manage your plan shortly."

If I use the link cancel-plan , at the next step it shows:

 

"There was a problem processing your request.

Please try again later. If the issue persists, please contact Customer support."

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Plans and purchase

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New Here ,
Apr 13, 2020 Apr 13, 2020

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Update:

Okay, I've reached out to customer support and they cancelled my plan.

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