Can't download the image what I just bought

[#1]

Hi,

I just bought a image from adobe stock.But when I download the image, it's a blank page.

Regards Qian

[#2]

Hi,

I just bought a image from adobe stock.But when I download the image, it's a blank page.

Regards Qian

[#3]

Moved your question to the Adobe Stock forums, so you'll have a better reach for your question.

[#4]

Hi there,

Sorry to hear that.

Can you please share the file number which you are referring to so that we can assist you further?

Regards,

Twarita