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Can't edit .ai file purchased from Adobe Stock

New Here ,
Oct 28, 2018 Oct 28, 2018

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I just recently licensed two .ai files from Adobe Stock and am unable to edit either of them. 

What is the point of having these files if you are unable to edit them?

Files AdobeStock_75864347.ai and AdobeStock_210880129.ai

I have ungrouped the elements, it's almost as if it is a flat image just saved in an .ai file.

Please help!

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correct answers 1 Correct answer

Community Expert , Oct 28, 2018 Oct 28, 2018

I just downloaded them.

Files AdobeStock_75864347.ai

This looks like it has not been created with Illustrator and gradients got converted to crap.

Bildschirmfoto 2018-10-29 um 01.24.26.png

AdobeStock_210880129.ai actually contains a pixel image. While it's technically an AI/EPS image, it's not vector artwork as one would expect.

I'll alert staff to this and hope it can be settled.

I don't expect that the same artwork exists as vector artwork, so you might want to either draw something yourself or search for a different design.

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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Please show a screenshot of the layers panel (layers open, so the contents are visible)

Which version of Illustrator is it?

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New Here ,
Oct 28, 2018 Oct 28, 2018

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There doesn't seem to be anything in the layers. 

Screen Shot 2018-10-28 at 5.24.32 PM.png

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New Here ,
Oct 28, 2018 Oct 28, 2018

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And this one....

Screen Shot 2018-10-28 at 5.25.59 PM.png

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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There are groups in them and maybe clipping masks.

So select them and then Object > Ungroup

resp Object > Clipping mask > Release.

You need to make the layers panel larger and read what's listed in there.

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New Here ,
Oct 28, 2018 Oct 28, 2018

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I did all of that.  That didn't work either.

So frustrating!

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New Here ,
Oct 28, 2018 Oct 28, 2018

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And it's the most recent version of Illustrator CC 2019

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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I just downloaded them.

Files AdobeStock_75864347.ai

This looks like it has not been created with Illustrator and gradients got converted to crap.

Bildschirmfoto 2018-10-29 um 01.24.26.png

AdobeStock_210880129.ai actually contains a pixel image. While it's technically an AI/EPS image, it's not vector artwork as one would expect.

I'll alert staff to this and hope it can be settled.

I don't expect that the same artwork exists as vector artwork, so you might want to either draw something yourself or search for a different design.

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New Here ,
Oct 28, 2018 Oct 28, 2018

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Thank you for clarifying.  I'm glad to know it wasn't just me! 

Thank you for the prompt answer and assisting me with this!

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Community Expert ,
Oct 28, 2018 Oct 28, 2018

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You're welcome.

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