Can't purchase a resource

New Here ,
Jun 24, 2018

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I have an annual subscription (10 resourcs per month), purchased 10 resources and want to buy 19 more for additional price.

When trying to buy them - alert of system error pop-ups (in attach).

How can I make a purchase?

системная ошибка.png

Hi there,

You may also Contact Customer Care for more detailed troubleshooting

Regards,

Sheena

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Can't purchase a resource

New Here ,
Jun 24, 2018

Copy link to clipboard

Copied

I have an annual subscription (10 resourcs per month), purchased 10 resources and want to buy 19 more for additional price.

When trying to buy them - alert of system error pop-ups (in attach).

How can I make a purchase?

системная ошибка.png

Hi there,

You may also Contact Customer Care for more detailed troubleshooting

Regards,

Sheena

Views

86

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 24, 2018 0
Adobe Employee ,
Jun 25, 2018

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Hi there,

We apologize for the inconvenience caused to you. I would request you translate the error message in English since it is in a different language.

Regards,

Twarita

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Jun 25, 2018 1
Adobe Employee ,
Aug 01, 2018

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Hi there,

You may also Contact Customer Care for more detailed troubleshooting

Regards,

Sheena

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Aug 01, 2018 0
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