Can't purchase images

New Here ,
Jan 15, 2020 Jan 15, 2020

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When trying to licence an image I get the message, "We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support."

 

Any ideas how to fix this?

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Licensing, Plans and purchase

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Adobe Employee ,
Jan 15, 2020 Jan 15, 2020

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Can you pl. share details of Image are you trying to license (Standard/Extended). Do you have valid payment details in the account. 

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Adobe Employee ,
Jan 15, 2020 Jan 15, 2020

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Hi Kingfish78,

I'm looking into your issue and will provide an update soon.

EBQ

EBQ

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