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i join to 'adobe stock free trial for 1 month plan
and it saids 10 free assets a month.
i think <prepiere pro motion templets> could be downloaded with this plan,
because just i click the files, then it downloaded right away !
but i realized that they didnt counted as a free asset after download these..
i received 3 of payment confirmation emails from adobe
i can accept one of them FILE #: 256237853
Motion Graphics Template (US$19.99) (Licensed)
but other ones i don't need.
can help me?
i prefer to get refund
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i join to 'adobe stock free trial for 1 month plan
and it saids 10 free assets a month.
i think <prepiere pro motion templets> could be downloaded with this plan,
because just i click the files, then it downloaded right away !
but i realized that they didnt counted as a free asset after download these..
i received 3 of payment confirmation emails from adobe
i can accept one of them FILE #: 256237853
Motion Graphics Template (US$19.99) (Licensed)
but other ones i don't need.
can help me?
i prefer to get refund
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Whatever reply you get, don't forget to cancel the plan BEFORE the end of the trial, or you will pay for the whole year!
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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.