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CANCEL A FREE TRIAL PLAN

New Here ,
Jul 17, 2021 Jul 17, 2021

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Hello, Can someone help me??? I got a free trial plan for stock photos. Free10 assets a month.. It says it will be over July 17 and today I was planning to cancel it but there's no CANCEL PLAN BUTTON, and there's already an invoice. It makes me anxious. Can someone pleas help me , I just want to cancel it . Thank you so muchh

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Account management , Plans and purchase

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correct answers 1 Correct answer

Community Expert , Jul 17, 2021 Jul 17, 2021

Please look here for self-cancel: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If self cancel does not work in your case. contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...

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Community Expert ,
Jul 17, 2021 Jul 17, 2021

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Please look here for self-cancel: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If self cancel does not work in your case. contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 19, 2021 Jul 19, 2021

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Removing Stock API topic.

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