Cancel a purchase image

New Here ,
Jan 14, 2020 Jan 14, 2020

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I accidentally bought premium photo. I was in a hurry and did not notice that this picture is so expensive. I would like to cancel my purchase and get my money back. Thanks in advance.

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Fotolia, Plans and purchase, Terms of use, Troubleshooting

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Adobe Employee ,
Jan 14, 2020 Jan 14, 2020

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Hello Loudka,

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

EBQ

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New Here ,
Jan 14, 2020 Jan 14, 2020

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Thanks for your answer but I have just found a FAQ... Could you please just help me to cancel my purchase and keep my credits ?

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Adobe Employee ,
Jan 14, 2020 Jan 14, 2020

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You will have to contact customer care for assistance.

EBQ

EBQ

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New Here ,
Jan 14, 2020 Jan 14, 2020

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Ok but how can I contact them? Could you give me an email adress? 

Thanks in advance.

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