Cancel Adobe Stock

Community Beginner ,
Oct 01, 2018

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Hi. I've canceled the subscription within 24 hours after the payment. I used trial but didn't cancel it in right time. I had the email that the subscription is canceled but I still haven't got the money (it is 1 week already). Pls, help!

Hi there

The Stock subscription associated with the Adobe ID you used to post on the forum was cancelled in July 2018, and there was no charge.  Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Thanks

Bev

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Cancel Adobe Stock

Community Beginner ,
Oct 01, 2018

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Copied

Hi. I've canceled the subscription within 24 hours after the payment. I used trial but didn't cancel it in right time. I had the email that the subscription is canceled but I still haven't got the money (it is 1 week already). Pls, help!

Hi there

The Stock subscription associated with the Adobe ID you used to post on the forum was cancelled in July 2018, and there was no charge.  Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Thanks

Bev

Views

71

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2018 0
Adobe Employee ,
Oct 01, 2018

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Hi there

The Stock subscription associated with the Adobe ID you used to post on the forum was cancelled in July 2018, and there was no charge.  Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Thanks

Bev

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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