Cancel Adobe Stock

Community Beginner ,
Jan 03, 2020

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Hi there

 

I need to cancel my adobe stock subscription. 

 

I saw on the website there is a button to "cancel Plan" on the plan where you can manage the payment method, except that button is just not there, ergo you can't cancel it.

 

Anyone can help me with that? It's not a great service honestly to have a support page that does not reflect (at least now) the way the account page really is like.

 

/Manuel

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

TOPICS
Account management, Plans and purchase

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Cancel Adobe Stock

Community Beginner ,
Jan 03, 2020

Copy link to clipboard

Copied

Hi there

 

I need to cancel my adobe stock subscription. 

 

I saw on the website there is a button to "cancel Plan" on the plan where you can manage the payment method, except that button is just not there, ergo you can't cancel it.

 

Anyone can help me with that? It's not a great service honestly to have a support page that does not reflect (at least now) the way the account page really is like.

 

/Manuel

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

TOPICS
Account management, Plans and purchase

Views

98

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Jan 03, 2020 0
Adobe Community Professional ,
Jan 03, 2020

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There may be reasons for the cancel option not being there. One is if you have a payement issue. If there is a payement issue you can't self cancel.

 

In your case you need to contact customer service: Contact Customer Care 

Regards, Abambo
Hard- and Software Engineer and Photographer.

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