Cancel Adobe Stock

New Here ,
Oct 10, 2020

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Hi! I had signed up for Adobe Stock's free trial and didn't realize that once it ended, I'd be locked into an annual subscription plan, that requires $60 to cancel early. I've been charged for two months already and would very much like to cancel the plan. It wasn't obvious or clearly stated when I signed up for the trial, I'd be billed within a annual plan, rather than a monthly one. I haven't downloaded any stock, even during the trial period, and am wondering whether there's any way to get a refund or waive the cancellation fee. Has anyone been in a similiar situation and were you able to find a solution with Adobe's support team? Thanks in advance for any help.

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Cancel Adobe Stock

New Here ,
Oct 10, 2020

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Copied

Hi! I had signed up for Adobe Stock's free trial and didn't realize that once it ended, I'd be locked into an annual subscription plan, that requires $60 to cancel early. I've been charged for two months already and would very much like to cancel the plan. It wasn't obvious or clearly stated when I signed up for the trial, I'd be billed within a annual plan, rather than a monthly one. I haven't downloaded any stock, even during the trial period, and am wondering whether there's any way to get a refund or waive the cancellation fee. Has anyone been in a similiar situation and were you able to find a solution with Adobe's support team? Thanks in advance for any help.

TOPICS
Plans and purchase

Views

30

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 10, 2020 0
Adobe Employee ,
Oct 12, 2020

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Please contact customer care for assistance. https://helpx.adobe.com/contact.html

EBQ

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Oct 12, 2020 0
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