cancel my subscription

New Here ,
Sep 09, 2018 Sep 09, 2018

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I would like to cancel my subscription to Adobe stock. I have tried many ways to do it. It's impossible. There are no options to cancel the plan. No options to contact the staff. It might be easier to cancel the subscription

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Adobe Employee , Sep 10, 2018 Sep 10, 2018
Hi LynnI see you have contacted our support team who assisted with the cancellation and refund.Apologies for the frustration caused.Kind regardsBev

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Adobe Community Professional ,
Sep 09, 2018 Sep 09, 2018

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Hi Iynnd

I am sorry you want to terminate your subscription. I would want to understand correctly what subscription you'd like to terminate. Is it that you're a contributor and want to stop contributing? Or is it another subscription? Can you be more specific so that we can better assist with the information?

In case of the need to speak with a staff member, we can assist with that. There are many customers, and contributors who are able to speak with staff members via this medium. However if it is a specific issue you'd like for us to assist with, with regards to your adobe account you may submit your question her on this thread and we will see how best we can assist.

Best wishes

JG

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New Here ,
Sep 10, 2018 Sep 10, 2018

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Hi Jacqueline,

I just want to terminate my membership to adobe stock. I want to cancel my plan to adobe stock. I don't want to pay anymore and I want my money back for this month. I'm not a Contributor, I'm a costumer that wants to terminate his subscription. My plan options doesn't allow to cancel my subscription to Adober Stock. I'm really wasting my time looking for ways to terminate my membership, it should be easier.

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Adobe Employee ,
Sep 10, 2018 Sep 10, 2018

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Hi Lynn

I see you have contacted our support team who assisted with the cancellation and refund.

Apologies for the frustration caused.

Kind regards

Bev

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