Cancel subscription

New Here ,
Dec 07, 2017 Dec 07, 2017

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How can I cancel my subscription plan with an annual commitment? I bought a monthly free version, and now I can not find the button in the administration of the plan. True, the monthly trial period has already passed and the payment has not been removed simply because of the invoicing error. Please ask how to cancel the plan and not have to pay? Thanks.

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Adobe Employee , Dec 08, 2017 Dec 08, 2017
Hi Jan,You can now self cancel your Adobe Stock plan from your account page.Please refer the help document below to understand the workflow:Cancel your Adobe Stock membershipI hope that helps!Regards,Sheena

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Adobe Employee ,
Dec 08, 2017 Dec 08, 2017

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Hi Jan,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

I hope that helps!

Regards,

Sheena

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New Here ,
Dec 09, 2017 Dec 09, 2017

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Thanks Sheena, I know this tutorial. Now the problem is resolved - the Stock has been deleted from my account. I do not know how It was not me...

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Adobe Employee ,
Dec 11, 2017 Dec 11, 2017

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I am glad that it has been resolved for you!

Feel free to update the thread in case of any issues.

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