Cancel

New Here ,
Apr 27, 2020

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Hi

 

I had used a trial subscription and did not remember to cancel before the trial period. Anyways, I was charged for the month although I did not intend to renew.

 

Now when I am trying to cancel, I am getting a message which says I have pay for 6 months. In these troubled times it would be a huge burden on me. I didnt realise the plan I had opted for as my intention was to cancel as I did not find any value for the kind of work I do.

 

Early cancellation without penalty would be much appreciated.

 

Left with no choice, I would appreciate if the plan can be changed to minimise the damages and I be allowed to cancel with the least damages

 

Thanks in advance

Mohan

 

 

 

 

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Account management, Plans and purchase

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Cancel

New Here ,
Apr 27, 2020

Copy link to clipboard

Copied

Hi

 

I had used a trial subscription and did not remember to cancel before the trial period. Anyways, I was charged for the month although I did not intend to renew.

 

Now when I am trying to cancel, I am getting a message which says I have pay for 6 months. In these troubled times it would be a huge burden on me. I didnt realise the plan I had opted for as my intention was to cancel as I did not find any value for the kind of work I do.

 

Early cancellation without penalty would be much appreciated.

 

Left with no choice, I would appreciate if the plan can be changed to minimise the damages and I be allowed to cancel with the least damages

 

Thanks in advance

Mohan

 

 

 

 

TOPICS
Account management, Plans and purchase

Views

87

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 27, 2020 0
Adobe Employee ,
Aug 17, 2020

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Please contact customer care for assistance: https://helpx.adobe.com/contact.html

EBQ

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Aug 17, 2020 0
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