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hello i have subribed the free demo of stock some times ago
i don want it, so i don t want to start to pay
adobe is asking me money and i don t know how to cancel the subscription
please hellp
thanks
Ste,
Please check your private message for more details.
Regards
Twarita
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Hi Ste,
Sorry to hear that you are facing troubles with Stock services.
When you sign up for the Stock promo offer, the first month is a free trial, Adobe doesn't charge you for the 1st month; the subscription billing actually starts from the second month.
For more information, please see Stock Licensing & terms FAQ: Where can I find the terms and licensing information for Adobe Stock?
While going through your account, I noticed that you signed up for Stock 40 images a month(one-year) plan on 3rd of April 2018, however, the subscription has been suspended due to the payment issue.
Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards
Twarita
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sorry don t understand
i just want to cancel the subscription
it is really bad thing this happening, looks like i have no other chance that accept the subscription after trial
but trial is trial and i must be able to easily remove the subscription
please help ne in doing it, it is not clear at all
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Ste,
Please check your private message for more details.
Regards
Twarita