Cancelled subscription issue

New Here ,
Nov 28, 2019

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Started the free trial of the Adobe stock, cancelled subscription shortly after, just noticed it's tried to take money out of my account. I now cannot cancel the subscription as it's asking me to try and pay again. This was the first time I've tried an Adobe product, and now it'll be the last. Please sort this out as I did cancel it.

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Cancelled subscription issue

New Here ,
Nov 28, 2019

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Started the free trial of the Adobe stock, cancelled subscription shortly after, just noticed it's tried to take money out of my account. I now cannot cancel the subscription as it's asking me to try and pay again. This was the first time I've tried an Adobe product, and now it'll be the last. Please sort this out as I did cancel it.

TOPICS
Account management

Views

45

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 28, 2019 0
Adobe Community Professional ,
Nov 28, 2019

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Nerfus, good evening.
Contracts and fees cannot be resolved in the user forum, so contact customer care.

Adobe Help Center


TkfY(ACP),JAPAN

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Nov 28, 2019 0
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