Cancelled successfully - BUT 50% ANNUAL FEE??????

Oct 15, 2018

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Hi,

I did the free trial month - but had issues cancelling it.

I now managed to cancel the subscription a few days after the trial - accepting to pay for another month.

But now I need to pay 50% of the annual fee just to cancel????

Are you serious?

Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

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Cancelled successfully - BUT 50% ANNUAL FEE??????

Oct 15, 2018

Copy link to clipboard

Copied

Hi,

I did the free trial month - but had issues cancelling it.

I now managed to cancel the subscription a few days after the trial - accepting to pay for another month.

But now I need to pay 50% of the annual fee just to cancel????

Are you serious?

Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 15, 2018 0
Adobe Employee ,
Oct 15, 2018

Copy link to clipboard

Copied

Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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