Cancelled successfully - BUT 50% ANNUAL FEE??????

New Here ,
Oct 15, 2018 Oct 15, 2018

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Hi,

I did the free trial month - but had issues cancelling it.

I now managed to cancel the subscription a few days after the trial - accepting to pay for another month.

But now I need to pay 50% of the annual fee just to cancel????

Are you serious?

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Adobe Employee , Oct 15, 2018 Oct 15, 2018
Hi Tino,I apologize for the experience that you had so far.Please see Adobe Subscription and Cancellation Terms | Adobe for more information. You may Contact Customer Care for further refund related queries.Regards,Sheena

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

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