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Cancelling Adobe Stock Subscription

New Here ,
Nov 21, 2017 Nov 21, 2017

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Hi

Seems to be a common issue where you cannot cancel an adobe stock subscription.

The way this is advertised is very misleading and is worthy of a complainant which would no doubt be upheld by an ASA ruling.

The how to guide on how to cancel is inaccurate.

The contact us page does not allow you to contact anyone from Adobe.

Can someone from Adobe please contact me please

Thank you

Benjamin

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correct answers 1 Correct answer

Adobe Employee , Nov 21, 2017 Nov 21, 2017

Hi Benjamin,

Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you still face troubles, please let me know so that a callback can be arranged for you.

Regards

Twarita

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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Hi Benjamin,

Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you still face troubles, please let me know so that a callback can be arranged for you.

Regards

Twarita

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New Here ,
Nov 21, 2017 Nov 21, 2017

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Hi

The contact support FAQ does not help me, the chat function is not on and the phone number is not connecting. Please call me on (Personal number removed by Moderator)

Thank you

(Other junk removed by Moderator)

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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Please see your private message.

Regards

Twarita

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