Cancelling Adobe Stock Subscription

New Here ,
Nov 21, 2017 Nov 21, 2017

Copy link to clipboard

Copied

Hi

Seems to be a common issue where you cannot cancel an adobe stock subscription.

The way this is advertised is very misleading and is worthy of a complainant which would no doubt be upheld by an ASA ruling.

The how to guide on how to cancel is inaccurate.

The contact us page does not allow you to contact anyone from Adobe.

Can someone from Adobe please contact me please

Thank you

Benjamin

Views

90

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Nov 21, 2017 Nov 21, 2017
Hi Benjamin,Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link If you still face troubles, please let me know so that a callback can be arranged for you.RegardsTwarita

Likes

Translate

Translate
Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

Copy link to clipboard

Copied

Hi Benjamin,

Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you still face troubles, please let me know so that a callback can be arranged for you.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2017 Nov 21, 2017

Copy link to clipboard

Copied

Hi

The contact support FAQ does not help me, the chat function is not on and the phone number is not connecting. Please call me on (Personal number removed by Moderator)

Thank you

(Other junk removed by Moderator)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

Copy link to clipboard

Copied

LATEST

Please see your private message.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines