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cancelling my adobe stock plan

Guest
Nov 10, 2018 Nov 10, 2018

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Hi,

I cant cancel my adobe stock plan after the 1 month trial. There is no option to cancel the service in my account management.!!

Please help. how can I do that?

At the moment i do not need your service, maybe later.

Thanks

Regards

Szilvia

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correct answers 1 Correct answer

Adobe Employee , Nov 12, 2018 Nov 12, 2018

Hi Szilvia,

Sorry to hear that you are facing issues while cancelling Adobe Stock subscription.

I have checked your account details under the Adobe ID shared in the forums and I am unable to locate an Adobe Stock subscription under this ID.

Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number or the Adobe ID(in a private message) so we can have this checked.

Regards,

Twarita

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Szilvia,

Sorry to hear that you are facing issues while cancelling Adobe Stock subscription.

I have checked your account details under the Adobe ID shared in the forums and I am unable to locate an Adobe Stock subscription under this ID.

Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number or the Adobe ID(in a private message) so we can have this checked.

Regards,

Twarita

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