Cancelling subscription - money refund

New Here ,
Dec 26, 2017

Copy link to clipboard

Copied

Hi,

I’ve just cancelled my stock subscription after beingn charged for a month (dec 23rd - jan 23rd). I have not downloaded any image. Will adobe send me my money back?

If so - do I need to request the refund or will it be done automatically?

Regards,

J.

Hi Justyna,

I have checked your transaction details and noticed that the amount (36.89 EUR) has already been credited to your account on 27th of December 2017. Please check with your bank if you are unable to see the credited amount.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Views

160

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cancelling subscription - money refund

New Here ,
Dec 26, 2017

Copy link to clipboard

Copied

Hi,

I’ve just cancelled my stock subscription after beingn charged for a month (dec 23rd - jan 23rd). I have not downloaded any image. Will adobe send me my money back?

If so - do I need to request the refund or will it be done automatically?

Regards,

J.

Hi Justyna,

I have checked your transaction details and noticed that the amount (36.89 EUR) has already been credited to your account on 27th of December 2017. Please check with your bank if you are unable to see the credited amount.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Views

161

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 26, 2017 0
Adobe Employee ,
Dec 27, 2017

Copy link to clipboard

Copied

Hi Justyna,

I have checked your transaction details and noticed that the amount (36.89 EUR) has already been credited to your account on 27th of December 2017. Please check with your bank if you are unable to see the credited amount.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 27, 2017 1
Resources
Buy Adobe Stock
Getting Started