I like many others cannot cancel Adobe Stock. When I sign in to my account it doesn't allow me to see what is posted on the "help page" or the video link. When I try to contact customer support it doesn't allow me to and tells me to contact my administrator. I just want this cancelled. What a nightmare.
Yes, that is where I am signed in. At the top when I click on PLANS it takes me to the Enterprise plans and doesn't let me look at individual plans. I obviously have the trial of Stock because I received the email reminding me to cancel. But I can't figure out how to cancel!
Ah, you will need to sign out and choose Personal when you see Personal & Company when signing in.
Thank you, this worked!
I just have to say that I have had a very frustrating time this past hour trying to cancel my plan through my school account! I had been logged in under the enterprise account where I had no ability to manage anything, and no trace of my order #...but your comment saved me and once I logged in through Personal, I was able to swiftly cancel!! I am truly grateful and hope more people will hopefully find this post if they are in the same boat!