Cannot cancel my trial of adobe stock

New Here ,
Nov 03, 2018

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I completely forgot about signing up and have not really even used the adobe stock. It was due to renew today and I want to just cancel but cannot find the cancellation button. Please help!

Hi Emily

As the plan was in the process of renewing, you would not see the cancellation button.  It is now cancelled and no charge was made.

Thanks

Bev

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Cannot cancel my trial of adobe stock

New Here ,
Nov 03, 2018

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I completely forgot about signing up and have not really even used the adobe stock. It was due to renew today and I want to just cancel but cannot find the cancellation button. Please help!

Hi Emily

As the plan was in the process of renewing, you would not see the cancellation button.  It is now cancelled and no charge was made.

Thanks

Bev

Views

95

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Nov 03, 2018 0
New Here ,
Nov 03, 2018

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Sign into your account on a desktop and click "manage plan." Then there is a button to "cancel plan." Do it ASAP because they do not tell you up front that its a year membership. When you try to cancel (even after accidentally playing $40 a month for several months) they will attempt to charge a $60 cancellation fee!

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Nov 03, 2018 0
Adobe Employee ,
Nov 05, 2018

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Hi Emily

As the plan was in the process of renewing, you would not see the cancellation button.  It is now cancelled and no charge was made.

Thanks

Bev

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Nov 05, 2018 0
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