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Hello
I recently tried using a preset Adobe Stock template in Illustrator, Photoshop and InDesign but it would not download.
I restarted the restarted the apps and later on the pc but the issue remains.
I tried different templates and different apps but the issue is quite persistant throughout all of the apps.
Screenshot added with the template screen and a sample download, the size of the download is shown on the top right, but no progress bar is shown or any download wil go through.
Any help is appreciated
David
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Hello
I recently tried using a preset Adobe Stock template in Illustrator, Photoshop and InDesign but it would not download.
I restarted the restarted the apps and later on the pc but the issue remains.
I tried different templates and different apps but the issue is quite persistant throughout all of the apps.
Screenshot added with the template screen and a sample download, the size of the download is shown on the top right, but no progress bar is shown or any download wil go through.
Any help is appreciated
David
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Moved from Get Started to Adobe Stock.
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Hi R.,
Can you please provide the asset ID number? Also please confirm that your Creative Cloud software is the latest version.
EBQ