Cannot download pics

[bobohall]

I signed up for the free trial (10) pics and chose 4. But, I cannot download them for use because of lettering on the front of the pictures.

How do I access pics without words plastered on them?

It took me 15 to find this forum.  Customer service, get email, please!!!

[kglad]

[moved from Creative Cloud Download & Install to Adobe Stock]

[Sheena Kaul · Accepted solution]

Hi Kim,

I believe you are downloading the preview of the image which is the low-resolution image with the watermark on it.

You need to license the image in order to get rid of the watermark.

Please see Stock FAQ: How to license an image with Adobe Stock?

Let me know if you face any issues.

Regards,

Sheena

[bobohall]

I will go back and try your suggestion.

Thank you so much!

[Sheena Kaul]

You are welcome, Kim!