Cannot find contact info / email

New Here ,
Mar 13, 2018

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So I ordered a product from Stock.  I never received the product, a confirmation email, or any other communication.  I unfortunately tried 3 times and was charged 3 times despite receiving a message that says something like "we are having issues processing order.  please contact customer service".  Of course, then I go to the customer support area and they make it impossible to actually find someone to talk to.  The chat is currently disabled and there is no email or phone contact info.

Does anybody know where I can find support and get my refund?

For account related issues, your best bet is sending a message to @AdobeCare on Twitter. It is monitored by account staff and is very helpful.

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Cannot find contact info / email

New Here ,
Mar 13, 2018

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So I ordered a product from Stock.  I never received the product, a confirmation email, or any other communication.  I unfortunately tried 3 times and was charged 3 times despite receiving a message that says something like "we are having issues processing order.  please contact customer service".  Of course, then I go to the customer support area and they make it impossible to actually find someone to talk to.  The chat is currently disabled and there is no email or phone contact info.

Does anybody know where I can find support and get my refund?

For account related issues, your best bet is sending a message to @AdobeCare on Twitter. It is monitored by account staff and is very helpful.

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Mar 13, 2018 0
LEGEND ,
Mar 13, 2018

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For account related issues, your best bet is sending a message to @AdobeCare on Twitter. It is monitored by account staff and is very helpful.

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Mar 13, 2018 1
New Here ,
Mar 13, 2018

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Thanks, I'll see if that will work.  Appreciate the response.

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Mar 13, 2018 1
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