Cannot rename an Adobe Fonts kit; also cannot download a stock image

New Here ,
Oct 27, 2018

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Hello,

Two problems; I would like for someone with Adobe to please help me out ASAP. I tried chatting (closed) and calling (also closed).

(This, in and of itself, is frustrating that such a large enterprise appears to offer no weekend support hours whatsoever.)

(1) I have the full Creative Cloud All Apps + Adobe Stock plan;

In the past, whenever I've exceeded my monthly allotment for stock images, I have been given the option to pay as I go, $2.99 per image.

Now, I am being prompted to purchase a new subscription, which for obvious reasons, I do not want to do. (I already have one.) Is this just a bug?

(2) I would like to be able to rename a kit in Adobe Fonts, fka TypeKit. This used to be possible, but now I do not seem to be given the option to.

Would someone with knowledge of a solution please comment here or feel free to email me or call me directly? Thank you!

Chris

Hi Chris,

I'm sorry you ran into trouble here. Currently, renaming web projects isn't possible but this is something we're looking into. I'll note this request down for the team.

Let me know if you have any further questions.

Cheers,

Benjamin

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Cannot rename an Adobe Fonts kit; also cannot download a stock image

New Here ,
Oct 27, 2018

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Hello,

Two problems; I would like for someone with Adobe to please help me out ASAP. I tried chatting (closed) and calling (also closed).

(This, in and of itself, is frustrating that such a large enterprise appears to offer no weekend support hours whatsoever.)

(1) I have the full Creative Cloud All Apps + Adobe Stock plan;

In the past, whenever I've exceeded my monthly allotment for stock images, I have been given the option to pay as I go, $2.99 per image.

Now, I am being prompted to purchase a new subscription, which for obvious reasons, I do not want to do. (I already have one.) Is this just a bug?

(2) I would like to be able to rename a kit in Adobe Fonts, fka TypeKit. This used to be possible, but now I do not seem to be given the option to.

Would someone with knowledge of a solution please comment here or feel free to email me or call me directly? Thank you!

Chris

Hi Chris,

I'm sorry you ran into trouble here. Currently, renaming web projects isn't possible but this is something we're looking into. I'll note this request down for the team.

Let me know if you have any further questions.

Cheers,

Benjamin

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Oct 27, 2018 1
Adobe Employee ,
Oct 27, 2018

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Stock doesn't offer single image purchase anymore, please refer to following link to learn more about credit packs

Stock FAQ: What are Credit packs?

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Oct 27, 2018 0
Adobe Employee ,
Oct 27, 2018

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And try the following forum for your typekit related question.

Fonts

Best regards,

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Oct 27, 2018 0
Adobe Employee ,
Oct 29, 2018

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Hi Chris,

I'm sorry you ran into trouble here. Currently, renaming web projects isn't possible but this is something we're looking into. I'll note this request down for the team.

Let me know if you have any further questions.

Cheers,

Benjamin

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Oct 29, 2018 0
New Here ,
Dec 11, 2018

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I upvote this request. I too would like to be able to rename projects in Adobe Fonts.

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Dec 11, 2018 0
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