Cant cancel my subscription without cancellation fee?

Oct 22, 2019

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Hi Guys, I signed up for the free trial month, I have ended up keeping the service and paying for 2 months as I thought I may require the service but have not used it, and now I would like to cancel as I dont require it. When I signed up I thought it was just a per month payment and could cancel at any time with no mention of an early cancelation fee. How can I cancel the subscription seeing as im not even using it and havent since the first free month.

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Cant cancel my subscription without cancellation fee?

Oct 22, 2019

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Hi Guys, I signed up for the free trial month, I have ended up keeping the service and paying for 2 months as I thought I may require the service but have not used it, and now I would like to cancel as I dont require it. When I signed up I thought it was just a per month payment and could cancel at any time with no mention of an early cancelation fee. How can I cancel the subscription seeing as im not even using it and havent since the first free month.

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Oct 22, 2019 0
KanikaS LATEST
Adobe Employee ,
Oct 22, 2019

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Hi there, 

I would suggest you to kindly get in touch with our support for help. Please use this link: https://helpx.adobe.com/contact.html

Hope that helps! 

 

Thanks 

Kanika

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