Cant find how to cancel free subscription

New Here ,
Jul 21, 2018 Jul 21, 2018

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Hello to the team,

Im trying to cancel the free trial subscription to the adobe stock but i cant find the way.

Under the manage plans section there is not a cancel plan button.

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correct answers 1 Correct Answer

Adobe Employee , Jul 23, 2018 Jul 23, 2018
Hi Efstathiou,Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.I have checked your account details and noticed that your Stock subscription has been suspended due to payment issues.Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.In case you are unable to contact our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Feel free...

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Adobe Employee ,
Jul 23, 2018 Jul 23, 2018

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Hi Efstathiou,

Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

I have checked your account details and noticed that your Stock subscription has been suspended due to payment issues.

Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

In case you are unable to contact our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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