Changing Adobe Stock Plan & keep reported images

New Here ,
Apr 14, 2020 Apr 14, 2020

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Hello, I actually have an annual 40 files/months plan, ending this month. This plan was too big for my uses and I would like to change for an annual plan of 10 files/month plan. My question is : is this changement will delate my account of reported images ? I have more than 200 images non-used and I would like to keep them. Thank you

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Account management, Plans and purchase

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Adobe Employee ,
Apr 14, 2020 Apr 14, 2020

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Hi marions...,

The retention of unused quota isn't done automatically and you'll need to contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.
EBQ

EBQ

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