Charged $59.98 after cancelling trail. Deceitful tactic.

New Here ,
Jul 13, 2020

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It is incredibly sad and dishonest that in 2020 Adobe deploys the tactic of giving people a month-long trial and then charging them $60 for canceling that trial. 

 

This is a horrible tactic and horrible user experience — will be incredibly conscious in future dealings with Adobe, though I doubt there will be any. 

 

Very sad. This is NOT how you convince users to remain with you, quite the contrary. 

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Charged $59.98 after cancelling trail. Deceitful tactic.

New Here ,
Jul 13, 2020

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It is incredibly sad and dishonest that in 2020 Adobe deploys the tactic of giving people a month-long trial and then charging them $60 for canceling that trial. 

 

This is a horrible tactic and horrible user experience — will be incredibly conscious in future dealings with Adobe, though I doubt there will be any. 

 

Very sad. This is NOT how you convince users to remain with you, quite the contrary. 

TOPICS
Plans and purchase

Views

28

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 13, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi copa123,

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

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Jul 15, 2020 0
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