charged 5x

New Here ,
Feb 15, 2021 Feb 15, 2021

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Hello,

 

I have been charged multiple times, up to 5x a month past year, unexpectedly, while I have only one subscription. 

Could you stop urgently all unauthorized charges and proceed to refund for all the accounts I never used or for the bug that occurs ?

 

Best,

 

adobe stop.PNG

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Account management, Plans and purchase, Troubleshooting

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Adobe Employee ,
Feb 16, 2021 Feb 16, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


EBQ

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