I see you have an Adobe account under the same ID as with forums.
I just checked your account details and noticed that you did sign up for Adobe Stock 10 images per month(one-year) plan previously on 17th July 2016 which has already been cancelled.
I did go through the transaction details as well but could not locate a charge on your credit card.
Can you please provide more information on the charge that you are seeing on your credit card, you may share some screenshots of your payment so that I can look into the details and can further assist you.(Please share the details in a private message)
Here is a screenshot of my Citizens Bank checking account charge.
If you need account number tell me how to send via a private message.
Please do not share your account details due to security reasons and as this is an open forum. I am sending you a private message, please respond to that.
Do I send the card and account info as a reply to this email?
Please respond to the private message I have send you.
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Apparently I don't know how to send a private message.
I thought replying to the email was correct.
What is the status of this issue?
In order to send a private message to Twarita, please keep your mouse over her image and you will see the option for message else you may even open her profile and then click on the message button to send her a private message.
The issue has been taken care off.
Feel free to update the thread n case of any further issues.