I bought 10 photos in Sept 2017. Noticed that I was billed $49.99 on 9/22/2017 and then again on 12/22/2017.
Need to get the second charge reversed.
Hi, I think the customer support person refunded the amount only for Dec 2017.
I need the money refunded for all the months that I was charged, please.
Please confirm that it has been refunded for all the six months that I have been charged.
Its very sneaky of Adobe to be charging for membership when I did not sign up for it. Also when charging, at least they should send an email that they are charging the card.
On Monday, March 5, 2018, 1:41:00 PM PST, twaritar3263062 <email@example.com> wrote:
Charged twice for adobe stock photos!!
created by twaritar3263062 in Adobe Stock - View the full discussion
I see that you have an Adobe account under the same ID as with forums.
I went through your account details and noticed that you had Adobe Stock 10 images/month(month-month) plan for which you have been charged for six consecutive months (September 2017- February 2018).
However, I see your Stock subscription has been cancelled as per the request and a refund has been processed which will be reflected in your account in the next 5-7 business days.
Feel free to update this thread in case of any additional questions.
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I have replied to your message. Hope you can help fix my problem and refund the money asap.
The issue has been taken care off. The refund will be processed within 5-7 business days.
Feel free to update the thread in case of any further issues.