Sorry to hear that you are facing issues with Adobe Stock.
Please follow the steps as mentioned hereI've downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them...
Feel free to update this thread in case of any additional questions.
Não é possível baixar as imagem sem marca dágua da ADOBE?
Can you please share a screenshot or explain in detail about the steps which you are following to download the image?
There is a possibility that you are downloading the preview version of the file and not the licensed version.
Below is a screenshot for better understanding: