complaint

New Here ,
Apr 02, 2021 Apr 02, 2021

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Can I know why it is impossible to contact you via forum? what a poor service! I subscribed to the adobe stock subscription after the trial and you promised me 2 months for free and in the end you still charged me for the month of March and since then it's been impossible to contact you, no mail, nothing! it's scandalous!

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Plans and purchase

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correct answers 1 Correct Answer

Adobe Employee , Apr 05, 2021 Apr 05, 2021
Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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Most Valuable Participant ,
Apr 03, 2021 Apr 03, 2021

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The forum is not a way to contact Adobe. You must contact Customer Service. There is no email.

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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